Privacy Policy

Last updated: "29/03/2025"

Introduction

At Twilink, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.

We are committed to complying with relevant data protection laws, including the General Data Protection Regulation (GDPR).

Data Controller

Twilink is the controller of personal data collected through our services.: Twilink
You can contact us regarding your data at:: alexcraviotto@pm.me

Data Collection

We collect and process the following types of information:

  • Personal Data: Email address and optional profile information
  • Usage Data: Information about how you interact with our services

We only collect data necessary to provide our services.: We use cookies and similar technologies to enhance your experience.

Purpose of Processing

We process your data for the following purposes:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To provide customer support
  • To gather analytics or valuable information to improve our services
  • To detect, prevent and address technical issues

Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: When you explicitly agree to us processing your data
  • Legitimate Interests: When necessary for our legitimate business interests

Data Storage

Your data is stored securely on servers within the European Economic Area (EEA).

Recipients of Data

We may share your data with:

  • Service Providers: Third parties that help us operate our services
  • Legal Requirements: When required by law or to protect our rights

International Transfers

We ensure appropriate safeguards are in place for any data transfers outside the EEA.

Data Retention

We keep your data only for as long as necessary for the purposes for which it was collected.

Your Rights

Under GDPR, you have several rights regarding your data:

  • Access: You can request access to your personal data
  • Rectification: You can request corrections to your personal data
  • Erasure: You can request deletion of your personal data
  • Restriction: You can request limitation of processing
  • Portability: You can request transfer of your data

To exercise these rights, contact us at: alexcraviotto@pm.me

Security

We implement appropriate technical and organizational measures to protect your data.

Changes to this Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have any questions about this Privacy Policy, contact us at: alexcraviotto@pm.me